Microsoft Cloud Expertise

Full-stack depth across Dynamics 365, Power Platform, AI, and data.

We bring architect-level experience across the Microsoft stack, plus years of hands-on delivery for public sector, regulated industries, and complex commercial environments.

Platform coverage

• Dynamics 365 (Sales, Customer Service, custom)

• Power Apps, Power Pages, Power Automate, Power BI

• Azure integration & data services

• AI & Copilot scenarios grounded in real data and governance

AI & Copilot for real workloads

Our AI work is grounded in your business processes and data—not just demos. We focus on scenarios where copilots and automation can remove friction for case workers, agents, and operations teams.

Scenario identification & prioritization

We help you identify specific use cases where AI can safely augment existing processes: case triage, knowledge surfacing, summarization, and guided workflows inside Dynamics and Power Apps.

Use case discovery Value framing

Responsible implementation

We work within your security, data, and compliance requirements—especially in GCC/GCCH and other regulated environments—to design AI features that are explainable and auditable.

Data readiness GCC / GCCH

Power Platform: apps, portals & automation

We design and build Power Apps, Power Pages, and Power Automate solutions that are fast for users, manageable for admins, and based on solid data models.

Canvas & model-driven apps

Field-ready canvas apps and structured model-driven experiences for requests, inspections, case tracking, and internal operations.

UX patterns Accessibility

Power Pages portals

Secure portals for applicants, partners, and customers, integrated with Dataverse, SharePoint, and payment providers where needed.

Permitting & intake External users

Process automation

Power Automate flows and patterns that replace email spreadsheets and manual trackers with reliable, traceable workflows.

Approvals Notifications

Dynamics 365 & legacy CRM modernization

We’ve supported Dynamics CRM since the on-premises days, through multiple upgrade waves into D365. That history lets us bridge legacy customizations with modern patterns.

Upgrade & consolidation

Plan and execute upgrades from older versions (CRM 4.0, 2011, 2013, 2015, 2016) to Dynamics 365, including POA permissions, plugins, integrations, and data migration strategies.

Upgrade planning Security & POA

Advanced customization & extensions

Tailored forms, plugins, JavaScript, and integration patterns that respect Microsoft’s support boundaries while enabling complex business rules.

Plugins Form UX Integration

Data, integration, and analytics

Underneath every great application is a data story. We focus on integrations and analytics that hold up under real-world load and complexity.

Integration design & build

Design and implement integrations across Scribe, Azure services, and custom APIs to keep on-premises and cloud systems synchronized.

Scribe Azure integration

Analytics & reporting

Power BI, paginated reports, and custom reporting solutions that surface meaningful metrics across CRM, portals, and operations data.

Power BI RDL & SSRS

Data quality & governance

We help you address duplicates, reference data, and ownership issues so your reporting and AI initiatives have a solid foundation.

MDM Data quality

Governance, operations, and support

Great solutions outlive their first project. We help you put the structures in place to operate, support, and extend your Microsoft investments with confidence.

Power Platform & Dynamics governance

Environment strategy, DLP policies, ALM, and roles that balance flexibility for makers with the controls IT and security require.

Landing zones ALM

Support acceleration

We’ve helped turn struggling SLAs into high-performing support functions—through root cause analysis, automation, and better tooling for support teams.

SLA improvement Support tooling

Need depth on a specific workload?

Whether you’re planning a new initiative, rescuing a struggling project, or looking for a second opinion on an architecture, we can help.

Talk to an architect