Turn ERP, CRM, legacy data, and AI into one operational command center.
RSG helps organizations connect SAP, Salesforce, Oracle, Microsoft, PeopleSoft, NetSuite, QuickBooks, SQL, APIs, portals, analytics, and AI into governed business workflows.
Click the integration tiles to open deeper architecture details and planning checklists.
ERP + CRM Integration Control Plane
Data ownership, API strategy, workflow automation, sync monitoring, reconciliation, reporting, and AI enablement.
Open control planePractical ERP and CRM integration capabilities
The page now highlights implementation skills, not just platforms: system boundaries, sync strategy, migration, reporting, AI readiness, and operational support.
SAP and ERP process modernization
SAP-facing workflow design, financial application patterns, operational data alignment, approval flows, and Power Platform front ends over ERP-backed processes.
SAPERPOpen detailsSalesforce and CRM interoperability
Customer data alignment, coexistence strategy, CRM consolidation, migration readiness, API monitoring, and reporting trust across CRM platforms.
SalesforceDynamicsOpen detailsOracle, SQL, and enterprise data stores
Source-to-target validation, SQL staging, Oracle integration, reporting semantics, data quality scoring, and enterprise dashboard readiness.
OracleSQLOpen detailsScribe / TIBCO integration recovery
Health checks, daily sync verification, exception reporting, staging validation, failed record review, and operational integration dashboards.
ScribeTIBCOOpen detailsAI-assisted integration operations
Summarize integration issues, generate test cases, explain data variance, classify errors, and create leadership-ready status from operational data.
AITestingOpen detailsLegacy and custom systems
Custom APIs, .NET, JavaScript, SQL jobs, unsupported CRM components, Access-style apps, legacy reports, and migration/coexistence strategies.
LegacyCustom CodeOpen detailsGet a practical architecture recommendation in seconds.
Use this as a lightweight conversation starter for ERP/CRM discovery, integration rescue, modernization planning, or AI readiness.
A delivery method that works in messy real-world environments
ERP/CRM integration usually fails when teams skip ownership, reconciliation, and operational support. RSG uses a practical sequence built from real delivery experience.
Stabilize ownership
Define which system owns each object and which systems consume it.
Open detailsStandardize mapping
Create canonical entities, field mappings, and transformation rules.
Open detailsOperationalize sync
Add monitoring, exception queues, replay rules, and reconciliation.
Open detailsAdd intelligence
Use AI for summarization, testing, anomaly review, and leadership status.
Open detailsWhat an ERP/CRM engagement can produce
These are tangible outputs clients can use after the engagement.
Integration inventory
Current APIs, jobs, flows, middleware, service accounts, schedules, owners, and failure points.
Object ownership matrix
Who owns accounts, contacts, vendors, products, invoices, cases, assets, and documents.
Canonical data model
Standard business entities and transformations across ERP, CRM, portals, and reporting.
Monitoring blueprint
Audit table design, error categories, exception queue, replay procedure, and daily health checks.
Reconciliation dashboards
Leadership and operations views for sync quality, record counts, exceptions, and variance.
Portal/intake path
External or internal user experience for intake, document upload, approvals, and status.
AI operations backlog
Summarization, triage, data quality review, code analysis, test generation, and leadership briefings.
Migration roadmap
Coexistence, cutover, rollback, validation, training, and release sequencing.
Security model
Identity, access, DLP, service principals, least privilege, audit, and role-based controls.
Implementation backlog
Prioritized stories, dependencies, risks, test cases, and delivery sequencing.
Download the ERP/CRM starter assets
Use these assets to start a discovery session, assess integration maturity, and choose the right implementation pattern.
Download maturity assessment Download pattern decision treeIntegration is bigger than Scribe — use the right tool for the right workload
RSG can position integration across Azure Data Factory, Microsoft Fabric Data Pipelines, KingswaySoft/SSIS, Logic Apps, Service Bus, Event Grid, API Management, iPaaS tools, SQL/Oracle pipelines, and Scribe/TIBCO where it still makes sense.
Integration
Fabric
Azure Data Factory
Source-to-target movement, scheduled orchestration, parameterized pipelines, validation, retries, and operational monitoring.
ADFETLOpen detailsFabric Data Pipelines
Lakehouse ingestion, Dataflow Gen2, semantic model readiness, Power BI, and AI-ready curated data products.
FabricData PipelinesOpen detailsKingswaySoft / SSIS
CRM migration, Dynamics/Salesforce integration, flat files, SQL/Oracle movement, package standards, and error outputs.
KingswaySoftSSISOpen detailsLogic Apps + Service Bus
Event-driven workflows, reliable messaging, retries, dead-lettering, API actions, and decoupled enterprise processes.
Logic AppsService BusOpen detailsAPIs and iPaaS
MuleSoft, Boomi, Informatica, Fivetran, dbt, SnapLogic, API Management, webhooks, and provider-neutral integration planning.
iPaaSAPIsOpen detailsObservability + Replay
Run IDs, sync audit, exceptions, replay, reconciliation, alerts, health dashboards, and daily operations reporting.
MonitoringReplayOpen detailsA constellation of systems connected by governed data pipelines.
The new motion system uses space-inspired visuals to communicate scale: many platforms, many data paths, one controlled architecture. This aligns better with enterprise ERP, CRM, cloud, analytics, and AI modernization.